Privacy Policy
Our Privacy Policy has been updated on 07th November, 2024.
Definitions
- Company: Refers to Vishappco Private Limited, operating under the brand name Oppam.
- User: Refers to you, the individual using our platform and services.
- Platform: Refers to any mobile application, website, or web links through which you access our services.
- Psychological Wellness Professional: Refers to therapists, wellness advisors, experts, doctors, or consultants authorized by Oppam to provide services.
Nature of Service
Oppam is a psychological wellness platform offering emotional wellness products and services to individuals and organizations. Our offerings include:
- Online and face-to-face consultations with authorized Psychological Wellness Professionals.
- Periodic self-assessments and psychological tests.
- Workshops and webinars delivered by trained professionals.
- Self-help tools, content, and programs accessible via our website, mobile applications, and emails.
- Encrypted private messaging with wellness professionals.
- Participation in user forums, topics, replies, comments, feedback, blogs, and other submissions on the platform.
Consent
Personal Information We Collect
We collect personal information to provide and improve our services, including:
- Identity Data: Name, age, gender.
- Contact Data: Email address, phone number, emergency contact number.
- Health Data: Medical history, therapy details, responses to assessments.
- Transaction Data: Payment details, billing information.
- Technical Data: IP address, browser type, device information, cookies.
How We Collect Your Data
We collect data through:
- Direct Interactions: Information you provide when registering, scheduling appointments, or communicating with us.
- Automated Technologies: Data collected via cookies and similar technologies when you use our platform.
- Third-Party Sources: Information from partners, your organization, or publicly available sources.
Purpose of Data Collection
We use your personal data to:
- Provide and manage our services.
- Communicate with you and respond to inquiries.
- Enhance user experience through data analytics.
- Process payments and manage transactions.
- Comply with legal obligations.
Data Sharing
We may share your data with:
- Service Providers: Third parties who assist in delivering our services, such as payment processors and IT support.
- Legal Authorities: When required by law or to protect our rights.
- Psychological Wellness Professionals: To facilitate your therapy sessions.
We do not sell your personal information to third parties.
Data Security
Data Retention
Your Rights
You have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to processing or withdraw consent.
To exercise these rights, please contact us at help@oppam.me.
Cookies and Tracking
Third-Party Links
Changes to This Privacy Policy
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at help@oppam.me.
Your privacy is important to us, and we are committed to protecting your data and upholding your trust in our services.
Privacy Policy
At Oppam, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our therapy services. By using our services, you consent to the practices described in this policy.
1. Information We Collect:
• We collect personal information that is voluntarily provided by you, such as your name, contact details, medical history, and other relevant details necessary for therapy services.
2. How We Use Your Information:
• We use the information you provide for the purpose of delivering therapy services, including assessment, treatment planning, and communication-related to your therapy sessions.
• Your personal information may also be used for administrative purposes, such as appointment scheduling, billing, and record-keeping.
3. Confidentiality:
• All information shared during therapy sessions is treated as confidential. Our therapists adhere to strict ethical guidelines and legal obligations to ensure the privacy of your information.
4. Disclosure of Information:
• Your personal information will not be disclosed to third parties without your explicit consent, except in situations where disclosure is required by law or is necessary to protect the safety of yourself or others.
5. Security Measures:
• We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
6. Your Rights:
• You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at 8848271935.
7. Updates to Privacy Policy:
• We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Any updates will be posted on our website, and the effective date will be revised accordingly.
8. Contact Information:
• If you have any questions or concerns about our privacy practices, please contact us at 8848271935.
Thank you for choosing Oppam. We are dedicated to providing a secure and confidential environment for your therapeutic journey.
