At Oppam, we are committed to providing quality therapy services to support your well-being. Our refund policy is designed to be fair and transparent. Please read the following guidelines carefully:
1. Cancellation and Refund Requests:
• If you need to cancel or reschedule a therapy session, we kindly ask for at least 24 hours’ notice. You can contact our office during business hours to make changes.
• Sessions canceled with at least 24 hours’ notice will be eligible for a full refund or rescheduling.
• Cancellations made within 24 hours of the scheduled session will be charged at the full session rate.
2. No-show Policy:
• If you fail to attend a scheduled therapy session without prior notice, you will be charged the full session fee.
3. Refunds for Prepaid Packages:
• If you have prepaid for a package of therapy sessions and wish to discontinue before completing all sessions, a refund will be provided for the remaining, unused sessions, minus any sessions already attended at the regular individual session rate.
4. Refunds for Workshops or Group Sessions:
• Refunds for workshops or group therapy sessions will be provided according to the specific terms outlined in the event registration materials. Generally, a refund will be issued if the cancellation is made within a specified timeframe before the event.
5. Exceptional Circumstances:
• We understand that unforeseen circumstances may arise. If you believe your situation warrants special consideration, please contact our office to discuss your individual circumstances.
Contact Information:
• To cancel or reschedule a session, or if you have questions about our refund policy, please contact our office at 8848271935.
Note:
• Refunds will be processed within a maximum of 7 days of the cancellation.
Thank you for choosing Oppam for your therapeutic needs.